Pace Systems has been minority-owned since 1983, is a certified MBE, and is a signatory contractor of IBEW Local 134.
2040 Corporate Lane, Naperville
The IT your people use, and the systems your organization runs on, from Pace.
Pace Systems has sold IT to cities, schools, hospitals and businesses since 1983, and we ship it anywhere in the US. If your building is in the Chicago area, our crews also put in the network, cameras, door access and AV.
We’ve been in Naperville since 1983 and employ more than 150 people.
The people who quote your order, set it up, drive it out on our trucks and install it all work for Pace.
Incorporated in IllinoisPace Systems, Inc. was incorporated on May 3, 1983, to supply computer components, and has expanded to sell IT, Security, AV, Software, and more. The company is privately held, and it has been minority-owned since it was founded.
1983
PeopleAccount managers, engineers, lab technicians, warehouse staff, help desk technicians, software developers, cybersecurity analysts and IBEW Local 134 electricians all work for Pace. We’re flexible enough to send just a single tech for small jobs or send 30+ techs for larger deployments.
150+
Square feet in NapervilleThe offices, the imaging lab of more than 100 stations, the warehouse and the loading dock are in one building. So an order can wait with us until your building is ready for it, and you may visit the lab and the warehouse any time.
40,000
Projects and service calls a yearThat is about a dozen a week, from a single service call to deployments of thousands of workstations.
600+
Services
We’re your technology partner, and one account manager handles all these engagements for your account.
One quote from Pace can cover many parts of your infrastructure. Our account managers, engineers and crews do that work themselves, so you are not juggling several vendors.
Security systems and AV are installed around Chicago, where our crews and trucks work from Naperville. Your account manager quotes all eight, and is the person you call about any of them.
Our labDesktops being imaged in our lab, so they reach the desks with your software already on them.
IT hardware
We sell laptops, desktops, tablets, displays and servers from HP, Dell, Lenovo, Apple, Microsoft and more, with the software licenses that go on them. The account manager for your area checks every line of your list, and quotes for standard items usually go out the same business day. Many orders ship straight from the manufacturer to your building.
Our labOur imaging lab in Naperville has more than 100 stations for setting up devices.
Device deployment
When you ask for it, we image, asset-tag and test each device at one of more than 100 stations in our Naperville lab, and record every serial number in your equipment register in the Pace Hub. Then our box trucks deliver it, or a carrier ships it if your building is outside the Chicago area.
On siteA locked ceiling enclosure we fitted for a wireless access point, on a site where the access point needed protecting.
Networks and Wi-Fi
We configure and label switches, access points and firewalls from Cisco and Meraki, Juniper Mist, HPE Aruba, Fortinet and more in our Naperville lab. Our IBEW Local 134 electricians pull the Category 6 cable and the fiber, and our crews install the equipment, on sites around Chicago. A site farther away gets it configured and labeled, ready for your staff to plug in.
OfficesReal human 24/7 help desk support for our MSP clients.
Managed IT
Our help desk answers managed IT clients 24 hours a day, 7 days a week, and we monitor and patch every device we look after. The work is done remotely anywhere in the US, and one of our technicians also comes on site around Chicago on the days you agree.
On siteA dome camera we installed beside a building’s entrance. We install cameras indoors and out, and maintain them under a service agreement.
Security systems
Our crews install cameras, card readers and intercoms at the doors and set up the software that runs them. They work under Illinois Private Alarm Contractor Agency License No. 127001360, and our IBEW Local 134 electricians pull the cable to every camera and door.
On siteA multipurpose room we fitted out. The projector, the camera, the loudspeakers and the lectern controls are all our work.
Audio-visual
We design, install and program the AV in classrooms, meeting rooms, council chambers and theatre auditoriums. Each room is checked against a written acceptance checklist before we call it finished, and the drawings, serial numbers and programming files are handed over with it.
Offices98% of the Pace Municipal Suite’s 650+ municipal clients renew every year.
Software
The Pace Municipal Suite includes Pace Scheduler, Pace Timeclocks, Pace Policy Search and Pace Secure AI, all written and supported in Naperville. We also write software to order, such as the payroll exports that carry Pace Scheduler’s hours into Munis or ADP.
Our labOne of our technicians dresses the cables inside a medical computer cart. We place technicians who do this work inside customers’ IT teams.
IT staffing
We place help desk technicians, desktop support staff, network engineers and security analysts in your IT team, for a rollout or for a longer stretch. They work at your site or at Pace, remotely anywhere in the US or in person around Chicago, and we track their time by the hour.
We sell the brands your IT staff already know, and our crews install them around Chicago.
We standardize our security systems on Genetec and Axis, Crestron is our leading AV platform, and CrowdStrike and Huntress are among the tools on the computers we manage. We buy from these manufacturers and their distributors as an independent reseller, so one quote from your account manager can cover several of them at once.
More than 650 municipal clients use the Pace Municipal Suite, and its renewal rate is 98%.
We write and support all four of these programs at 2040 Corporate Lane, Naperville, in the same building where we set up laptops for cities and schools.
on, one shift open after a sick call, filled with overtime from D squad
on
off
off
off
off
off
on
on
off
off
off
on
on
off
off
on
on
on
Minimum metMin.
A Cmet by A squad on days and C squad on nights
A Cmet by A squad on days and C squad on nights
B Dmet by B squad on days and D squad on nights
B Dmet by B squad on days and D squad on nights
A Cmet by A squad on days and C squad on nights
A Cmet by A squad on days and C squad on nights
A Cmet by A squad on days and C squad on nights
B Dmet by B squad on days and D squad on nights
B Dmet by B squad on days and D squad on nights
A Cmet by A squad on days and C squad on nights
A Cmet by A squad on days and C squad on nights
B Dmet by B squad on days and D squad on nights
B Dmet by B squad on days and D squad on nights
B Dmet by B squad on days and D squad on nights
Days 15 to 28
on
on
off
off
on
on
on
off
off
on
on
off
off
off
off
off
on
on
off
off
off
on
on
off
off
on
on
on
on
on
off
off
on
on
on
off
off
on
on
off
off
off
off
off
on
on
off
off
off
on
on
off
off
on
on
on
Minimum metMin.
A Cmet by A squad on days and C squad on nights
A Cmet by A squad on days and C squad on nights
B Dmet by B squad on days and D squad on nights
B Dmet by B squad on days and D squad on nights
A Cmet by A squad on days and C squad on nights
A Cmet by A squad on days and C squad on nights
A Cmet by A squad on days and C squad on nights
B Dmet by B squad on days and D squad on nights
B Dmet by B squad on days and D squad on nights
A Cmet by A squad on days and C squad on nights
A Cmet by A squad on days and C squad on nights
B Dmet by B squad on days and D squad on nights
B Dmet by B squad on days and D squad on nights
B Dmet by B squad on days and D squad on nights
Pace SchedulerPace Scheduler counts who is on, every day and every night, as the schedule changes. It warns the supervisor before a request would leave a shift below minimum.
Pace Scheduler
Police, sheriff, fire, dispatch and corrections agencies use it to lay out a year of rotations, keep every shift at its minimum and fill open shifts with overtime in seniority order.
Pace Timeclocks
A wall-mounted tablet records each punch, by badge or code, against the shift that person was scheduled to work.
Pace Policy Search
An officer asks a question in plain words, and the answer quotes the agency’s policy manual, with the section and the page.
Pace Secure AI
City staff ask questions of the city’s documents and connected systems, and each person sees only the files that person may open.
What happens to your order
Your laptops arrive imaged, tagged, tested and on record.
When we set up an order for you, it stops five times at 2040 Corporate Lane, and the Pace Hub shows you where it is at every stop. Many orders don’t need any setup at all, and those simply ship straight to you from the vendor or the distributor.
Your order in the Pace Hub
Not shipped yet
Coming to Pace
At Pace
Shipped
Delivered
01Your list
Your account manager checks every line of your list.
You can send it to us however you have it (a spreadsheet, a PDF, a part number or even a photograph of last year’s order), and if you upload it to the Pace Hub, AI reads it first and the account manager for your area checks it from there.
Then your account manager quotes it on your contract (TIPS, OMNIA Partners, IPHEC or a purchase order), and quotes for standard items usually go out the same business day.
Checked by the account manager, line by lineExample
40Laptops, 14-inch
40Docking stations
40Monitors, 24-inch
6Charging carts
1Network switch, 48 ports
Every line checked, then quoted on the contractBuy through TIPS contract
LobbyOur lobby at 2040 Corporate Lane in Naperville, with the lab, the warehouse and the loading dock behind it in the same 40,000-square-foot building.
In the Hub Upload a quoteNot shipped yet
02Received
We record every serial number at our receiving desk.
While the equipment is on its way from the manufacturer, the Hub shows it as Coming to Pace.
Once it reaches our receiving desk in Naperville, we record each serial number against your order, and the Hub changes to At Pace.
At the receiving deskExample
Serial numbers recorded at the receiving desk, by line of the list
Line
Serial numbers
Status
Laptops
40 of 40
Docking stations
40 of 40
Monitors
40 of 40
Charging carts
6 of 6
Network switch
1 of 1
We recorded 127 serial numbers, so the Hub now says At Pace.
ReceivingOur receiving desk, where we record each serial number against its order.
In the Hub Coming to PaceAt Pace
03Set up
Each laptop gets your image, your asset tag and a test.
Our imaging lab has more than 100 stations, which is why we can set up a school district’s rollout of 1,300 to 1,600 laptops there before a single box reaches a school.
That way your staff unpack laptops that are ready to hand straight to a teacher or a student.
Imaging labOne bench of our imaging lab, which has more than 100 stations.
Stations in the imaging labIn Naperville
100+
Your image
Your asset tag
A test
In the Hub At Pace
04Held
We hold your order until your building is ready.
Every serial number also goes into your equipment register in the Hub, so nobody at your end has to type them in.
The warehouse is in the same building as the lab and the loading dock, and the register shows which items we’re still holding for you.
WarehouseMedical computer carts, built in our lab, wait in the warehouse until the building is ready for them.
In the Hub Your equipment register
05Out the door
We deliver around Chicago and ship anywhere else in the US.
On a job around Chicago, our crews can also install what arrives (the network, the cameras, the AV, or the laptops at the desks).
The Hub shows Shipped and then Delivered, along with the carrier’s tracking number whenever a carrier takes it.
Around Chicago: Our truck, then our crews
Anywhere else in the US: A carrier
DockNearly every delivery around Chicago leaves this dock in Naperville on one of our own 26-foot or 16-foot box trucks.
In the Hub ShippedDelivered
How to buy
Buy on TIPS, OMNIA Partners, IPHEC or a purchase order.
If your city, school district or college belongs to TIPS or OMNIA Partners, you may be able to buy from us on that contract and skip a bid. That being said, your purchasing office decides whether the contract meets your rules, so it’s worth checking with them first.
We also accept purchase orders, purchasing cards and credit cards, and businesses buy on credit terms that we set when the account is opened.
Contract 230105 covers technology, and contract 260202 covers security systems.
OMNIA Partners01-169
We sell on contract 01-169 through Promark Technology.
IPHEC
Illinois public universities buy computers, networking, AV and software from us on IPHEC.
Your purchase order
We accept purchase orders, purchasing cards and credit cards from any buyer.
E-Rate SPIN 143033722. SAM.gov UEI FGKTDUUD7TG8.
Ownership and the union
Pace is minority-owned, and our electricians are IBEW Local 134.
When a purchasing office asks for our MBE certificate, our W-9 or our insurance certificate, we send it the same day.
MBECertified Minority Business Enterprise
Owned
Minority-owned since 1983, and privately held
National
Chicago MSDC, through the NMSDC
Illinois
State of Illinois Business Enterprise Program
Chicago
Certified as an MBE by the City of Chicago
IBEW 134Signatory contractor
Electricians
Our electricians are members of IBEW Local 134
Wages
We take prevailing-wage and PLA work, with certified payroll
Safety
Every crew works to a written 56-page construction safety program
A member of our warehouse team works at a bench in Naperville. The drivers of our trucks and the crews who install are all Pace employees too.
Where Pace works
We ship to any address in the US, and our trucks and crews drive out from Naperville to sites around Chicago.
On those sites the crews put in networks, security systems and AV. A customer farther away gets devices by carrier, set up first on request, and works with our help desk and IT staff remotely.
Around Chicago
Our trucks deliver, and our crews install the networks, security systems and AV. Technicians come on site for managed IT and staffing.
Anywhere in the US
We ship devices and network equipment by carrier, set up first in our lab when you ask. Our help desk and the IT staff we place work with you remotely.
Our crews and trucks set out from 2040 Corporate Lane in Naperville, where Pace has worked since 1983.
For a site near the edge of the Chicago region, call us at 630-395-2260 before you order.
A quote, checked by a person
Send us your list for a quote, usually the same day.
A spreadsheet, a PDF, a part number or even a photograph of last year’s order is enough, because the account manager for your area checks every line before we quote it.
01You send the list.
02The account manager for your area checks every line.
03We send the quote, usually the same business day.
